Leading protection and healthcare provider, The Exeter, has successfully launched their new Protection platform using TCP’s ‘SS/G Digital’ solution providing a full end-to-end service from quotation through to claim.
Implemented in under 10 months, ‘SS/G Digital’ deploys new Customer and Adviser portals allowing The Exeter’s customers and their advisers to place, track and alter their cover with The Exeter online. Advisers can receive application alerts and track their commission payments in real-time.
The solution offers a best in class adviser and customer journey and a unique underwriting experience that allows changes to both new and existing business to go on-risk immediately without the need for administration.
Commenting, CEO Andy Chapman said:
“We’re delighted to launch ‘SS/G Digital’, a new and flexible platform that will give The Exeter the foundations we need to deliver our ambitious plans. To deliver the project start to finish in just 10 months is testament to the expertise and dedication of all involved.”
Commenting from TCP, Business Development Director Ashley Hale said:
“This implementation reflects The Exeter’s drive to enhance their customer and adviser experience by offering extensive self-serve capability. It puts The Exeter in a fantastic position where they can deliver innovative and targeted new propositions rapidly. For TCP this is a tremendously exciting opportunity to demonstrate the true depth and breadth of the capability of our ‘SS/G Digital’ platform.”
“Market leading propositions need a market leading I.T platform. By partnering with TCP we are confident we have chosen a best in class provider, delivering a best in class experience for advisers and customers.”
Nick Jones, Brand & Marketing Manager, The Exeter
M: 07772 331525
Ashley Hale, Business Development Director, TCP LifeSystems
M: 07767 236757