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# Date posted January 2018 | Posted by admin

iPipeline acquires TCP - providing the UK market with platform to drive the digital customer journey

iPipeline ® - a leading provider of next-generation solutions and services to the life, pension, and investment markets - today announced the acquisition of TCP LifeSystems, a software solutions provider to life and pensions insurance companies.

TCP LifeSystems provides a quick and efficient end-to- end software solution, underpinning insurance policy administration, underwriting, and acting as a central communication exchange point between customers, advisers, providers and reinsurers. Their unique self-service capability allows customers and intermediaries to manage policies in an instant. TCP LifeSystems’ New Business Underwriting solution has reduced processing time from an average of 34 days to as little as 15 minutes with 95% cases written online and 80% executed via straight-through processing – with no human intervention.

“The TCP acquisition represents our commitment to providing the UK, Ireland and Canada with a next- generation platform for advisers, intermediaries and providers within the life and pensions market. Consumer expectations have changed, and they want a faster, self-service, and digital experience,” said Tim Wallace, CEO, iPipeline. “This reality applies to our industry which is often labelled as being slow to adapt. Investments in transformative technology are key to meeting the industry’s evolving needs and to ensuring consumer expectations are met by offering financial solutions when they need them. We are pleased about the acquisition and the potential to grow the protection market and create further value for the life and pensions industry.”

“iPipeline has repeatedly demonstrated the value of its innovations within the UK, positively impacting the growth of our industry. TCP LifeSystems’ technology, SS/G, has been developed to maximise efficiency within digitalised new business, policy administration systems and automated underwriting, and we see this nicely complementing iPipeline’s offerings,” said Ashley Hale, Managing Director, TCP LifeSystems. “By bringing iPipeline and TCP LifeSystems together, we will be able to further streamline processes to deliver outstanding value within the life and pensions market for the Consumer, the Adviser and the Provider.” “Advisers, intermediaries, providers and consumers have high expectations for a streamlined, digital experience. Long gone is the need for time-consuming processes,” said Ian Teague, Managing Director, iPipeline UK. “TCP LifeSystems’ expertise in the new business underwriting and policy administration space complements iPipeline’s efficient, straight-through processing solutions, extending the value of our digital platform for the UK marketplace. We are excited to welcome TCP LifeSystems’ employees to the iPipeline team.”

-ENDS-

Media Enquiries
Jenny Burt, Marketing Manager, 01242 211726, jburt@ipipeline.com

Notes to Editors
About iPipeline UK
iPipeline UK is a leading provider of business intelligence, e-quote, e-application, policy delivery, and policy holder services to the UK life, pension and investment markets. iPipeline offers the UK’s broadest range of integrated and licensed solutions used by leading providers, distributors, and their IFAs via their Websites or CRM systems. To learn how you can better use iPipeline’s industry-leading solutions to streamline and accelerate your business activities, visit us at www.ipipeline.com/uk.

About TCP LifeSystems

Since 1989, TCP LifeSystems have been delivering software solutions to Life and Pensions Insurance companies. These clients have relied on our software to manage several million customer transactions every year.

We are extremely active in the industry, being passionate about the business we serve and the role technology has to play in the future of the Financial Services market.

Our approach is genuinely very different to other suppliers, and our purpose is simple... to ensure our clients gain genuine commercial advantage from the use of our software.